- I´ ve already paid for delivery - why is DHL invoicing me?
- Weren`t these costs included when I paid for my goods?
- This wipes out all of the saving I made by buying online!
- What about my duty free allowance?
- What if I already own these goods?
- How about gifts?
- Why am I paying tax on delivery charges?
- What if the sender wants to pay for the Duty?
- How do I pay?
- Where can I get more information about customs?
I´ ve already paid for delivery - why is DHL invoicing me?
This invoice is not for delivery charges. This invoice relates purely to import duties and other applicable government taxes, such as VAT, that were levied by Irish Customs when your shipment arrived in the country. DHL paid these duties on your behalf in order to comply with customs regulations and ensure your goods were delivered without delay.
This invoice is not for delivery charges. This invoice relates purely to import duties and other applicable government taxes, such as VAT, that were levied by Irish Customs when your shipment arrived in the country. DHL paid these duties on your behalf in order to comply with customs regulations and ensure your goods were delivered without delay.
Weren`t these costs included when I paid for my goods?
Retailers (internet or catalogue) will normally include advice about import duties on their shipping information pages. You may wish to check the Terms and Conditions of your purchase.
Retailers (internet or catalogue) will normally include advice about import duties on their shipping information pages. You may wish to check the Terms and Conditions of your purchase.
This wipes out all of the saving I made by buying online!
Unfortunately, this is sometimes the case. Products sold by companies outside Ireland may appear cheaper compared to Irish prices because they do not include taxes. Irish Revenue have published a guide to ordering goods on the internet at http://www.revenue.ie/en/customs/leaflets/pn1882.html.
Unfortunately, this is sometimes the case. Products sold by companies outside Ireland may appear cheaper compared to Irish prices because they do not include taxes. Irish Revenue have published a guide to ordering goods on the internet at http://www.revenue.ie/en/customs/leaflets/pn1882.html.
What about my duty free allowance?
Your duty free allowance is only for items you carry with you in your baggage. Goods that you do not carry with you are subject to entirely different regulations. Goods over a value of €22.00 are subject to taxes.
Your duty free allowance is only for items you carry with you in your baggage. Goods that you do not carry with you are subject to entirely different regulations. Goods over a value of €22.00 are subject to taxes.
What if I already own these goods?
Items that you have already owned for more than six months or obtained in the European Union may be relieved of import taxes. To claim this relief you must complete a 104A form. This is available from IE Revenue & Customs and you can download it at www.revenue.ie. Please complete the form and return it to DHL within 7 days. Alcoholic drinks and tobacco products do not qualify as personal effects.
Items that you have already owned for more than six months or obtained in the European Union may be relieved of import taxes. To claim this relief you must complete a 104A form. This is available from IE Revenue & Customs and you can download it at www.revenue.ie. Please complete the form and return it to DHL within 7 days. Alcoholic drinks and tobacco products do not qualify as personal effects.
How about gifts?
If your items are gifts then there are different allowances. Items up to €150 in value per person are not liable for customs charges. This does not apply to items purchased from abroad to be used as gifts. For reference here is the Revenue guide, http://www.revenue.ie/en/customs/leaflets/pn1179.html.
If your items are gifts then there are different allowances. Items up to €150 in value per person are not liable for customs charges. This does not apply to items purchased from abroad to be used as gifts. For reference here is the Revenue guide, http://www.revenue.ie/en/customs/leaflets/pn1179.html.
Why am I paying tax on delivery charges?
Under current regulations the cost of delivery is added to the declared value of the product to make the shipment`s "value for customs". If your shipper does not include the Freight Charge on the shipping invoice provided to DHL Express, then Customs will assign a transport charge based on DHL Express export rate to the origin country with a 30% discount. The Customs ruling on this is detailed in the attachment “Annex 25_Customs Explanation of Freight Charges”, and more information is available from Revenue at this link. http://www.revenue.ie/en/customs/leaflets/pn1882.html http://www.revenue.ie/en/customs/businesses/importing/index.html#section1
Under current regulations the cost of delivery is added to the declared value of the product to make the shipment`s "value for customs". If your shipper does not include the Freight Charge on the shipping invoice provided to DHL Express, then Customs will assign a transport charge based on DHL Express export rate to the origin country with a 30% discount. The Customs ruling on this is detailed in the attachment “Annex 25_Customs Explanation of Freight Charges”, and more information is available from Revenue at this link. http://www.revenue.ie/en/customs/leaflets/pn1882.html http://www.revenue.ie/en/customs/businesses/importing/index.html#section1
What if the sender wants to pay for the Duty?
There is a facility for the sender to nominate to pay these charges on the shipment documentation. We can usually re-issue the charges to the sender, but we need the sender to confirm to us in writing that they agree to this.
There is a facility for the sender to nominate to pay these charges on the shipment documentation. We can usually re-issue the charges to the sender, but we need the sender to confirm to us in writing that they agree to this.
How do I pay?
We offer a number of payment options,
We offer a number of payment options,
- Internet / Telephone Banking:
If you have access to internet or telephone banking, payments can be made to sort code 99-02-12, account number 44284401, using your DHL account number as a reference.
- Online Payment: www.dhlpayments.ie pay online with the help of your waybill number or account number.
- Credit or Debit Card: To pay by credit or debit card please call 01 8448317.
- Cheque: Payable to DHL Express Ireland ltd, Unit 3 Dublin Airport Logistics Park, St. Margarets, Co. Dublin
Where can I get more information about customs?
These taxes are collected for the Government by IE Revenue and Customs. Information is also published online at www.revenue.ie
These taxes are collected for the Government by IE Revenue and Customs. Information is also published online at www.revenue.ie
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